SoftwareGuru strives to provide our customers with excellent assistance and to provide them with fair return services.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at guru@softwareguru.co.za

All Digital Downloads

We do not accept returns due to compatibility issues. It is the customers responsibility to ensure that their system is compatible with their computer system.

Microsoft Office – Non-Refundable! We are unable to send these keys back to Microsoft so we cannot refund any Microsoft Office purchases

Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren’t returnable unless the offer or applicable law states that you’re eligible for a refund.